By Sleep Sage Editorial Team

    Sleep Sage testing team · 500+ products evaluated since launch

    Updated September 2026

    Affiliate Disclosure: We may receive a commission if you purchase through our links, at no extra cost to you. This helps support our research and testing. Our reviews remain unbiased regardless of affiliate partnerships.

    Softest Serta
    Serta iSeries NXG 4500 Ultra Plush Foam mattress

    Serta iSeries NXG 4500 Ultra Plush Foam

    The softest bed Serta sells — ultra plush all-foam NXG

    8.5/10Editorial rating

    Research evaluation — full lab score pending

    Memory FoamSoft (3.5/10)Strict side sleepersLighter sleepers under 180 lbShoulder and hip pressure sufferers

    Today's price — Queen

    $2,799$3,19913% offSave $400

    Warranty

    10 years

    Trial Period

    120 nights

    Shipping

    Free shipping

    📏

    Height

    Varies by comfort level

    Our verdict

    Serta iSeries NXG 4500 Ultra Plush Foam is part of Serta's current memory foam lineup. Serta lists the queen at $2,799 (list $3,199). Our score reflects a published specifications and research evaluation of the current model — construction, materials, published firmness, price-per-size and how it stacks up against the rest of the Serta range — rather than a completed lab protocol on this exact unit.

    Check Price

    Serta iSeries NXG 4500 Ultra Plush Foam Photos

    Serta iSeries NXG 4500 Ultra Plush Foam official product photo 1
    Official Serta studio photo of the Serta iSeries NXG 4500 Ultra Plush Foam.

    What Our Research Found

    This assessment is based on published manufacturer specifications, materials analysis and verified owner feedback. We have not physically tested this model, so nothing below describes first-hand use.

    Performance assessment

    How we score (1–10 rubric) →
    Research evaluation — full lab score pending

    Evaluated through published specifications, manufacturer information, verified owner feedback and materials analysis. Not physically tested in our lab. We do not publish cooling, motion-isolation, edge-support, pressure-relief, response, durability or off-gassing scores for the Serta iSeries NXG 4500 Ultra Plush Foam until the full protocol is complete. Everything below — construction, materials, firmness, pricing, trial and warranty — is verified specification and editorial analysis.

    Research evaluation — full lab score pending

    The Serta iSeries NXG 4500 Ultra Plush Foam has been evaluated from published specifications, manufacturer data, materials analysis and verified owner feedback. It has not been through our lab. Rather than publish estimated numbers, we leave this table empty and publish no Sleep Sage performance scores until the measurements exist.

    See the protocol · How our 1–10 scores are calculated

    Firmness Level

    SoftMediumFirm

    Soft (3.5/10)

    What We Love

    • Genuinely plush — deep shoulder and hip relief
    • Best-in-line motion isolation
    • Ultimate Edge keeps a plush foam bed from collapsing at the rail
    • CoolFeel Plus cooling

    What Could Be Better

    • Too soft for most stomach sleepers
    • Hips can drift out of alignment for heavier back sleepers
    • $2,799 queen

    Best For

    • Strict side sleepers
    • Lighter sleepers under 180 lb
    • Shoulder and hip pressure sufferers

    Not Ideal For

    • Stomach sleepers
    • Sleepers over 250 lb
    • Anyone wanting a firm surface

    Mattress Construction

    1

    CoolFeel Plus cover

    Cooling cover system

    2

    NXG memory foam

    Thick ultra-plush contouring stack

    3

    Transition foam

    Cushioned step-down layer

    4

    High-density core with Ultimate Edge

    Reinforced perimeter and durable base

    Sleep Position Analysis

    Side Sleepers

    The Serta iSeries NXG 4500 Ultra Plush Foam's softer feel (3.5/10) provides excellent pressure relief for side sleepers. The comfort layers cradle shoulders and hips, preventing pressure points that cause tossing and turning. We recommend this mattress for side sleepers of all body types.

    Back Sleepers

    The Serta iSeries NXG 4500 Ultra Plush Foam may be too soft for back sleepers, particularly those over 180 lbs. Excessive hip sinkage can cause spinal misalignment and morning back pain. Lighter back sleepers (under 150 lbs) may still find adequate support.

    Stomach Sleepers

    At 3.5/10 firmness, the Serta iSeries NXG 4500 Ultra Plush Foam may be too soft for stomach sleepers. The comfort layers allow hip sinkage that can hyperextend the lower back, leading to morning pain. Stomach sleepers should consider a firmer option (7+ on our scale).

    Combination Sleepers

    The Serta iSeries NXG 4500 Ultra Plush Foam's memory foam construction contours to each sleep position but may resist quick position changes. Slower-responding foam can make combination sleepers feel briefly "stuck" when transitioning.

    Which Serta iSeries NXG 4500 Ultra Plush Foam Model Should You Buy?

    Serta's current mainline lineup, with direct-from-Serta queen pricing verified on serta.com. Retail partners stock brand-exclusive variants of several of these models under different names, so match construction rather than name when you shop in store.

    ModelFirmnessBest forQueen
    Serta Classic Mattress (Standard)6.5/10Guest roomsSerta's entry innerspring — wrapped coils and three back-support zones$499
    Serta Classic Mattress (Enhanced)6/10Budget shoppers who want some contouringThe Classic with a gel memory foam comfort layer added$599
    Serta Five Star Mattress6/10Online shoppersSerta's boxed mattress — ships compressed and expands fast$519
    Serta iComfort Mattress (Standard)6/10Couples sensitive to motionFive support zones and cool-to-the-touch fabric in Serta's memory foam line$1,199
    Serta iComfortPro Level Two6/10Side and combination sleepersLatex-topped zoned foam — Serta's answer to premium pressure relief$2,499
    Serta iComfortPro Level Three5.5/10Luxury foam buyersUp to 13 inches of latex — the top of the iComfortPro range$3,599
    Serta iSeries NXG 1500 Hybrid Firm7.5/10Back sleepersThe entry point into Serta's NXG hybrid range$1,899
    Serta iSeries NXG 2500 Hybrid6/10Couples with different sleep positionsAdds Deep Reaction gel foam to the NXG hybrid recipe$2,199
    Serta iSeries NXG 3500 Hybrid6.5/10CouplesMicro coils and CoolFeel Plus at the top of the NXG hybrid line$2,599
    Serta iSeries NXG 3500 Medium Foam5.5/10Couples who hate motion transferAll-foam NXG with Ultimate Edge support, medium feel$2,599
    Serta iSeries NXG 4500 Ultra Plush Foam3.5/10Strict side sleepersOur pick on this page.$2,799
    Serta Perfect Sleeper Hybrid6/10Back sleepersSerta's mainstream hybrid, built around back and body support$1,199
    Serta Perfect Sleeper Cascade Ridge Plush 12.5"4.5/10Traditional innerspring fansTraditional plush innerspring at an entry price$799
    Serta Perfect Sleeper Cascade Canyon5.5/10Hot sleepers who want an innerspringQ4 4-in-1 coils, five comfort zones and a wool cooling layer$899
    Serta Perfect Sleeper X Quilted Hybrid Level One6/10Back sleepersQuilted-top hybrid with Q4 support and Perfect Conform memory foam$1,699
    Serta Perfect Sleeper X Quilted Hybrid Level Two5.5/10CouplesAdds micro coils and extra memory foam to the quilted-top hybrid$1,799

    Serta iSeries NXG 4500 Ultra Plush Foam Prices by Size

    Per-size pricing for the Serta iSeries NXG 4500 Ultra Plush Foam, taken from serta.com. List prices are shown first with Serta's current direct price alongside; Serta discounts this lineup heavily around Presidents' Day, Memorial Day, Labor Day and Black Friday.

    SizeDimensionsList priceTypical sale price
    Twin XL38" x 80"$2,899Serta.com: $2,499
    Full54" x 75"$3,049Serta.com: $2,649
    Queen60" x 80"$3,199Serta.com: $2,799
    Split Head Queen60" x 80" (split head)$3,799Serta.com: $3,399
    King76" x 80"$3,899Serta.com: $3,499
    Split Head King76" x 80" (split head)$4,499Serta.com: $4,099
    Cal King72" x 84"$3,899Serta.com: $3,499

    Prices tracked from the brand's direct site and updated as promotions change. See our current mattress deals hub for live discounts.

    Serta iSeries NXG 4500 Ultra Plush Foam vs. the Alternatives

    Serta iSeries NXG 4500 Ultra Plush Foam vs. Nectar Classic

    $699 queen

    Choose the Serta iSeries NXG 4500 Ultra Plush Foam if: You want Serta iSeries NXG 4500 Ultra Plush Foam's plush feel with Serta's in-store availability, 120-night trial and 10-year warranty.

    Choose the Nectar Classic if: You want Nectar Classic's build and are willing to shop outside the Serta lineup to get it.

    Read the full Serta iSeries NXG 4500 Ultra Plush Foam vs. Nectar Classic comparison →

    Serta iSeries NXG 4500 Ultra Plush Foam vs. Tempur-Pedic ProAdapt

    $3,199 queen

    Choose the Serta iSeries NXG 4500 Ultra Plush Foam if: You want Serta iSeries NXG 4500 Ultra Plush Foam's plush feel with Serta's in-store availability, 120-night trial and 10-year warranty.

    Choose the Tempur-Pedic ProAdapt if: You want Tempur-Pedic ProAdapt's build and are willing to shop outside the Serta lineup to get it.

    Read the full Serta iSeries NXG 4500 Ultra Plush Foam vs. Tempur-Pedic ProAdapt comparison →

    Serta iSeries NXG 4500 Ultra Plush Foam vs. DreamCloud Premier

    $1,099 queen

    Choose the Serta iSeries NXG 4500 Ultra Plush Foam if: You want Serta iSeries NXG 4500 Ultra Plush Foam's plush feel with Serta's in-store availability, 120-night trial and 10-year warranty.

    Choose the DreamCloud Premier if: You want DreamCloud Premier's build and are willing to shop outside the Serta lineup to get it.

    Read the full Serta iSeries NXG 4500 Ultra Plush Foam vs. DreamCloud Premier comparison →

    Where the Serta iSeries NXG 4500 Ultra Plush Foam sits in Serta's lineup

    The softest bed Serta sells — ultra plush all-foam NXG. Serta iSeries NXG 4500 Ultra Plush Foam is built around reinforced perimeter and durable base.

    Serta sells this model at $2,799 for a queen (list $3,199). That places it at the premium end in the current lineup, which runs from the $499 Classic innerspring up to the $3,599 iComfortPro Level Three. If your budget is fixed, the table above is the fastest way to see what a hundred dollars either direction actually buys you inside the same brand.

    Construction and what the feel is like

    The comfort stack is: CoolFeel Plus cover — cooling cover system; NXG memory foam — thick ultra-plush contouring stack; Transition foam — cushioned step-down layer; High-density core with Ultimate Edge — reinforced perimeter and durable base.

    In practice, that build gives a plush surface. Strict side sleepers sleepers get the most out of it; stomach sleepers will want to look one model up or down the range. Serta's zoned support systems all share the same idea — firmer coils or foam under the hips and lumbar, softer at the shoulders — so moving between models in this lineup changes the comfort layers far more than the support feel.

    Trial, warranty and how we scored it

    Serta.com sells this model with a 120-night trial and a 10-year limited warranty, with free shipping. Buying through a retail partner such as Mattress Firm or Costco changes both the trial terms and the price, so confirm the return window at checkout rather than assuming Serta's direct policy applies.

    Our 8.5 score is an editorial score. It is not the output of a completed lab protocol on this individual unit, and we say so on every Serta page rather than implying testing we have not done.

    Serta iSeries NXG 4500 Ultra Plush Foam Buyer Questions

    What People Cross-Shop Against the Serta iSeries NXG 4500 Ultra Plush Foam

    The five beds closest to the Serta iSeries NXG 4500 Ultra Plush Foam on price, firmness and build in our catalog — and the one thing each does differently. Editorial ratings are out of 10 on our published rubric.

    Loom & Leaf Memory FoamMemory Foam · 5/10 · $2,674

    Loom & Leaf Memory Foam is a nearby alternative by price, firmness and construction. Compare the verified specifications, policies and evaluation method before choosing.

    8.9
    0.4 higher
    Compare →
    Tempur-Pedic TEMPUR-ProAdaptMemory Foam · 5/10 · $2,999

    Tempur-Pedic TEMPUR-ProAdapt is a nearby alternative by price, firmness and construction. Compare the verified specifications, policies and evaluation method before choosing.

    9.1
    0.6 higher
    Compare →
    Saatva Contour5Memory Foam · 5.5/10 · $2,674

    Saatva Contour5 is a nearby alternative by price, firmness and construction. Compare the verified specifications, policies and evaluation method before choosing.

    9.0
    0.5 higher
    Compare →
    Casper Snow Max HybridHybrid · 4.5/10 · $2,884

    Casper Snow Max Hybrid is a nearby alternative by price, firmness and construction. Compare the verified specifications, policies and evaluation method before choosing.

    9.2
    0.7 higher
    Compare →
    Birch Elite NaturalLatex Hybrid · 5/10 · $2,812

    Birch Elite Natural is a nearby alternative by price, firmness and construction. Compare the verified specifications, policies and evaluation method before choosing.

    9.0
    0.5 higher
    Compare →

    Want a different pairing? Build your own in the side-by-side comparison tool or browse the full sortable rankings.

    Serta iSeries NXG 4500 Ultra Plush Foam Current Price

    Queen pricing. List price $3,199, currently advertised at $2,799 (13% off).

    Current verified price
    $2,799

    Frequently Asked Questions

    What owners report elsewhere

    Owner feedback summarized from published customer reviews on Serta's website and major retailer listings. SleepSage cannot verify individual purchases, so no purchase-verified badge is shown. Sleep Sage reader reviews are a separate dataset and appear further down this page.

    $2799$3199
    Check Latest Price

    Prices updated daily. We may earn commission.

    Quick Specs

    Type
    Memory Foam
    Firmness
    Soft
    Height
    Varies by comfort level
    Trial
    120 nights
    Warranty
    10 years

    How Sleep Sage Evaluates Mattresses

    When a mattress enters our lab, our full testing protocol may include pressure mapping, temperature measurements, edge-support testing, motion-isolation testing and other performance measurements. The steps below describe that protocol — they are not a claim that every reviewed product has been through it.

    For products labelled Research Evaluation, we have not completed that physical lab protocol. Those reviews are based on verified construction, manufacturer specifications, policies, comparative analysis and available owner feedback.

    Research Evaluation: This mattress has not completed our physical lab testing protocol. Our evaluation is based on verified construction, manufacturer specifications, policies, comparative analysis and available owner feedback.

    Panel Testing

    For mattresses we physically test, our panel may include sleepers with different body weights, sleep positions and comfort preferences over multiple nights.

    Pressure Mapping

    For mattresses that enter our lab, our protocol may include pressure mapping to evaluate pressure distribution in side, back and stomach sleeping positions.

    Temperature Testing

    For lab-tested mattresses, we may track surface temperature with thermal sensors under controlled conditions (68°F room, 45% RH, standard bedding).

    Edge & Motion Isolation

    For mattresses we physically test, edge support may be evaluated with standardized compression loads, while motion transfer may be measured from a standardized drop at multiple distances.

    Durability Simulation

    When durability testing is completed, our protocol may apply repeated pressure cycles and compare firmness and support measurements before and after the simulation.

    Value Assessment

    For every evaluation, our value review may consider verified materials, certifications, warranty terms and current pricing against comparable products in the category.

    Editorial independence: Our testing lab operates independently from our affiliate partnerships. Brands cannot pay for higher scores or influence our methodology. Read our full editorial policy and detailed testing methodology.

    Owner Reviews

    Real opinions from Serta iSeries NXG 4500 Ultra Plush Foam owners. 0 reviews

    Sign in to write a review

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