By Sleep Sage Editorial Team

Sleep Sage editorial team ยท 500+ sleep products reviewed since launch

Updated October 2026

Affiliate Disclosure: We may receive a commission if you purchase through our links, at no extra cost to you. This helps support our research and testing. Our reviews remain unbiased regardless of affiliate partnerships.

Softest Serta
Serta iSeries NXG 4500 Ultra Plush Foam mattress

Serta iSeries NXG 4500 Ultra Plush Foam

The softest bed Serta sells โ€” ultra plush all-foam NXG

Numeric rating unavailableResearch Evaluation

We publish a number only when supported by documented measurements. This review evaluates published specifications and policies.

Memory FoamSoft (3.5/10)Strict side sleepersLighter sleepers under 180 lbShoulder and hip pressure sufferers

Queen price on record

$2,799$3,19913% off

Warranty

10 years

Trial Period

120 nights

Shipping

Free shipping

๐Ÿ“

Height

Varies by comfort level

Our verdict

Serta iSeries NXG 4500 Ultra Plush Foam is part of Serta's current memory foam lineup. Serta lists the queen at $2,799 (list $3,199). Our score reflects a published specifications and research evaluation of the current model โ€” construction, materials, published firmness, price-per-size and how it stacks up against the rest of the Serta range โ€” rather than a completed lab protocol on this exact unit.

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Serta iSeries NXG 4500 Ultra Plush Foam Photos

Serta iSeries NXG 4500 Ultra Plush Foam official product photo 1
Official Serta studio photo of the Serta iSeries NXG 4500 Ultra Plush Foam.

Verdict & testing evidence

Research Evaluation
Evidence type
Research Evaluation
In-person experience
Not established for this exact model
Published firmness
3.5/10 in our product record (not a lab result)
Lab performance data
No documented lab measurements

Product-gallery photos and manufacturer specifications are not independent test measurements. We do not assign numerical cooling, motion, pressure or durability scores without documented evidence.Editorial policy.

What Our Research Found

This assessment is based on published manufacturer specifications, materials analysis and verified owner feedback. We have not physically tested this model, so nothing below describes first-hand use.

Research evaluation โ€” full lab score pending

Evaluated through published specifications, manufacturer information and materials analysis. Not physically tested in our lab. We do not publish cooling, motion-isolation, edge-support, pressure-relief, response, durability or off-gassing scores for the Serta iSeries NXG 4500 Ultra Plush Foam until the full protocol is complete. Everything below โ€” construction, materials, firmness, pricing, trial and warranty โ€” is verified specification and editorial analysis.

Research evaluation โ€” full lab score pending

The Serta iSeries NXG 4500 Ultra Plush Foam has been evaluated from published specifications, manufacturer data, materials analysis and verified owner feedback. It has not been through our lab. Rather than publish estimated numbers, we leave this table empty and publish no Sleep Sage performance scores until the measurements exist.

See the protocol ยท How our 1โ€“10 scores are calculated

Firmness Level

SoftMediumFirm

Soft (3.5/10)

What We Love

  • Genuinely plush โ€” deep shoulder and hip relief
  • Best-in-line motion isolation
  • Ultimate Edge keeps a plush foam bed from collapsing at the rail
  • CoolFeel Plus cooling

What Could Be Better

  • Too soft for most stomach sleepers
  • Hips can drift out of alignment for heavier back sleepers
  • $2,799 queen

Best For

  • Strict side sleepers
  • Lighter sleepers under 180 lb
  • Shoulder and hip pressure sufferers

Not Ideal For

  • Stomach sleepers
  • Sleepers over 250 lb
  • Anyone wanting a firm surface

Mattress Construction

1

CoolFeel Plus cover

Cooling cover system

2

NXG memory foam

Thick ultra-plush contouring stack

3

Transition foam

Cushioned step-down layer

4

High-density core with Ultimate Edge

Reinforced perimeter and durable base

Sleep Position Analysis

Side Sleepers

The Serta iSeries NXG 4500 Ultra Plush Foam's softer feel (3.5/10) may provide more cushioning for side sleepers.

Back Sleepers

The Serta iSeries NXG 4500 Ultra Plush Foam may be too soft for back sleepers, particularly those over 180 lbs. Back sleepers who dislike substantial sinkage should also compare a firmer option; actual fit depends on body size and the model's construction.

Stomach Sleepers

At 3.5/10 firmness, the Serta iSeries NXG 4500 Ultra Plush Foam may be too soft for stomach sleepers. Stomach sleepers may want to compare a firmer model, especially if they notice uncomfortable hip sinkage.

Combination Sleepers

The Serta iSeries NXG 4500 Ultra Plush Foam's memory foam construction contours to each sleep position but may resist quick position changes. Slower-responding foam can make combination sleepers feel briefly "stuck" when transitioning.

Which Serta iSeries NXG 4500 Ultra Plush Foam Model Should You Buy?

Serta's current mainline lineup, with direct-from-Serta queen pricing verified on serta.com. Retail partners stock brand-exclusive variants of several of these models under different names, so match construction rather than name when you shop in store.

ModelFirmnessBest forQueen
Serta Classic Mattress (Standard)6.5/10Guest roomsSerta's entry innerspring โ€” wrapped coils and three back-support zones$499
Serta Classic Mattress (Enhanced)6/10Budget shoppers who want some contouringThe Classic with a gel memory foam comfort layer added$599
Serta Five Star Mattress6/10Online shoppersSerta's boxed mattress โ€” ships compressed and expands fast$519
Serta iComfort Mattress (Standard)6/10Couples sensitive to motionFive support zones and cool-to-the-touch fabric in Serta's memory foam line$1,199
Serta iComfortPro Level Two6/10Side and combination sleepersLatex-topped zoned foam โ€” Serta's answer to premium pressure relief$2,499
Serta iComfortPro Level Three5.5/10Luxury foam buyersUp to 13 inches of latex โ€” the top of the iComfortPro range$3,599
Serta iSeries NXG 1500 Hybrid Firm7.5/10Back sleepersThe entry point into Serta's NXG hybrid range$1,899
Serta iSeries NXG 2500 Hybrid6/10Couples with different sleep positionsAdds Deep Reaction gel foam to the NXG hybrid recipe$2,199
Serta iSeries NXG 3500 Hybrid6.5/10CouplesMicro coils and CoolFeel Plus at the top of the NXG hybrid line$2,599
Serta iSeries NXG 3500 Medium Foam5.5/10Couples who hate motion transferAll-foam NXG with Ultimate Edge support, medium feel$2,599
Serta iSeries NXG 4500 Ultra Plush Foam3.5/10Strict side sleepersOur pick on this page.$2,799
Serta Perfect Sleeper Hybrid6/10Back sleepersSerta's mainstream hybrid, built around back and body support$1,199
Serta Perfect Sleeper Cascade Ridge Plush 12.5"4.5/10Traditional innerspring fansTraditional plush innerspring at an entry price$799
Serta Perfect Sleeper Cascade Canyon5.5/10Hot sleepers who want an innerspringQ4 4-in-1 coils, five comfort zones and a wool cooling layer$899
Serta Perfect Sleeper X Quilted Hybrid Level One6/10Back sleepersQuilted-top hybrid with Q4 support and Perfect Conform memory foam$1,699
Serta Perfect Sleeper X Quilted Hybrid Level Two5.5/10CouplesAdds micro coils and extra memory foam to the quilted-top hybrid$1,799

Serta iSeries NXG 4500 Ultra Plush Foam Prices by Size

Per-size pricing for the Serta iSeries NXG 4500 Ultra Plush Foam, taken from serta.com. List prices are shown first with Serta's current direct price alongside; Serta discounts this lineup heavily around Presidents' Day, Memorial Day, Labor Day and Black Friday.

SizeDimensionsList priceTypical sale price
Twin XL38" x 80"$2,899Serta.com: $2,499
Full54" x 75"$3,049Serta.com: $2,649
Queen60" x 80"$3,199Serta.com: $2,799
Split Head Queen60" x 80" (split head)$3,799Serta.com: $3,399
King76" x 80"$3,899Serta.com: $3,499
Split Head King76" x 80" (split head)$4,499Serta.com: $4,099
Cal King72" x 84"$3,899Serta.com: $3,499

Prices were read from the brand's own site when this review was last updated and change with promotions, so confirm the price at checkout. See our current mattress deals hub for live discounts.

Serta iSeries NXG 4500 Ultra Plush Foam vs. the Alternatives

Serta iSeries NXG 4500 Ultra Plush Foam vs. Nectar Classic

$699 queen

Choose the Serta iSeries NXG 4500 Ultra Plush Foam if: You want Serta iSeries NXG 4500 Ultra Plush Foam's plush feel with Serta's in-store availability, 120-night trial and 10-year warranty.

Choose the Nectar Classic if: You want Nectar Classic's build and are willing to shop outside the Serta lineup to get it.

Read the full Serta iSeries NXG 4500 Ultra Plush Foam vs. Nectar Classic comparison โ†’

Serta iSeries NXG 4500 Ultra Plush Foam vs. Tempur-Pedic ProAdapt

$2,999 queen

Choose the Serta iSeries NXG 4500 Ultra Plush Foam if: You want Serta iSeries NXG 4500 Ultra Plush Foam's plush feel with Serta's in-store availability, 120-night trial and 10-year warranty.

Choose the Tempur-Pedic ProAdapt if: You want Tempur-Pedic ProAdapt's build and are willing to shop outside the Serta lineup to get it.

Read the full Serta iSeries NXG 4500 Ultra Plush Foam vs. Tempur-Pedic ProAdapt comparison โ†’

Serta iSeries NXG 4500 Ultra Plush Foam vs. DreamCloud Premier

$1,099 queen

Choose the Serta iSeries NXG 4500 Ultra Plush Foam if: You want Serta iSeries NXG 4500 Ultra Plush Foam's plush feel with Serta's in-store availability, 120-night trial and 10-year warranty.

Choose the DreamCloud Premier if: You want DreamCloud Premier's build and are willing to shop outside the Serta lineup to get it.

Read the full Serta iSeries NXG 4500 Ultra Plush Foam vs. DreamCloud Premier comparison โ†’

Where the Serta iSeries NXG 4500 Ultra Plush Foam sits in Serta's lineup

The softest bed Serta sells โ€” ultra plush all-foam NXG. Serta iSeries NXG 4500 Ultra Plush Foam is built around reinforced perimeter and durable base.

Serta sells this model at $2,799 for a queen (list $3,199). That places it at the premium end in the current lineup, which runs from the $499 Classic innerspring up to the $3,599 iComfortPro Level Three. If your budget is fixed, the table above is the fastest way to see what a hundred dollars either direction actually buys you inside the same brand.

Construction and what the feel is like

The comfort stack is: CoolFeel Plus cover โ€” cooling cover system; NXG memory foam โ€” thick ultra-plush contouring stack; Transition foam โ€” cushioned step-down layer; High-density core with Ultimate Edge โ€” reinforced perimeter and durable base.

In practice, that build gives a plush surface. Strict side sleepers sleepers get the most out of it; stomach sleepers will want to look one model up or down the range. Serta's zoned support systems all share the same idea โ€” firmer coils or foam under the hips and lumbar, softer at the shoulders โ€” so moving between models in this lineup changes the comfort layers far more than the support feel.

Trial, warranty and how we scored it

Serta.com sells this model with a 120-night trial and a 10-year limited warranty, with free shipping. Buying through a retail partner such as Mattress Firm or Costco changes both the trial terms and the price, so confirm the return window at checkout rather than assuming Serta's direct policy applies.

Our 8.5 score is an editorial score. It is not the output of a completed lab protocol on this individual unit, and we say so on every Serta page rather than implying testing we have not done.

Serta iSeries NXG 4500 Ultra Plush Foam Buyer Questions

What People Cross-Shop Against the Serta iSeries NXG 4500 Ultra Plush Foam

The five beds closest to the Serta iSeries NXG 4500 Ultra Plush Foam on price, firmness and build in our catalog โ€” and the one thing each does differently. These are research evaluations, so no numeric ratings are shown (why).

Loom & Leaf Memory FoamMemory Foam ยท 5/10 ยท $2,674

Loom & Leaf Memory Foam is a nearby alternative by price, firmness and construction. Compare the verified specifications, policies and evaluation method before choosing.

Tempur-Pedic TEMPUR-ProAdaptMemory Foam ยท 5/10 ยท $2,999

Tempur-Pedic TEMPUR-ProAdapt is a nearby alternative by price, firmness and construction. Compare the verified specifications, policies and evaluation method before choosing.

Saatva Contour5Memory Foam ยท 5.5/10 ยท $2,674

Saatva Contour5 is a nearby alternative by price, firmness and construction. Compare the verified specifications, policies and evaluation method before choosing.

Casper Snow Max HybridHybrid ยท 4.5/10 ยท $2,884

Casper Snow Max Hybrid is a nearby alternative by price, firmness and construction. Compare the verified specifications, policies and evaluation method before choosing.

Birch Elite NaturalLatex Hybrid ยท 5/10 ยท $2,812

Birch Elite Natural is a nearby alternative by price, firmness and construction. Compare the verified specifications, policies and evaluation method before choosing.

Want a different pairing? Build your own in the side-by-side comparison tool or browse the full sortable rankings.

Serta iSeries NXG 4500 Ultra Plush Foam Current Price

Queen pricing. List price $3,199, currently advertised at $2,799 (13% off).

Queen price on record
$2,799

Frequently Asked Questions

Common Themes in Owner Reviews

Owner feedback summarized from published customer reviews on Serta's website and major retailer listings. SleepSage cannot verify individual purchases, so no purchase-verified badge is shown. Common themes in owner reviews of the Serta iSeries NXG 4500 Ultra Plush Foam line up with the points below. We summarise recurring praise and complaints rather than republishing individual reviews, reviewer names, dates or helpful-vote counts, because those belong to the retailer and we cannot verify them here.

Praised most often

  • Genuinely plush โ€” deep shoulder and hip relief
  • Best-in-line motion isolation
  • Ultimate Edge keeps a plush foam bed from collapsing at the rail
  • CoolFeel Plus cooling

Most common complaints

  • Too soft for most stomach sleepers
  • Hips can drift out of alignment for heavier back sleepers
  • $2,799 queen

Verified owner reviews written by Sleep Sage readers appear separately and are attributed to real accounts.

$2,799$3,199
Check Latest Price

Prices change often โ€” confirm at checkout. We may earn commission.

Quick Specs

Type
Memory Foam
Firmness
Soft
Height
Varies by comfort level
Trial
120 nights
Warranty
10 years

How We Researched the Serta iSeries NXG 4500 Ultra Plush Foam

This is a research evaluation. We have not put the Serta iSeries NXG 4500 Ultra Plush Foam through our physical lab protocol, so this page describes verified construction, manufacturer specifications, policies, comparative analysis and published owner feedback.

Research Evaluation: This mattress has not completed our physical lab testing protocol, and we publish no Sleep Sage lab measurements for it. Our evaluation is based on verified construction, manufacturer specifications, policies, comparative analysis and available owner feedback.

Construction & Materials Review

We document the mattress's published layer construction, materials, densities and cover fabrics from manufacturer specifications and supporting documentation.

Specification & Certification Verification

We check published specifications, certifications and material claims against the manufacturer's own documentation, and flag anything we cannot confirm.

Policy & Price Verification

Trial length, return terms, warranty coverage, shipping and current pricing are recorded from the retailer and re-checked when we update the review.

Owner Feedback Synthesis

We summarise recurring themes in published owner feedback rather than republishing individual reviews, names or vote counts.

Comparative Analysis

We position the mattress against comparable models we have measured, using construction similarities โ€” never by assigning it measurements it does not have.

What We Have Not Done

No documented pressure mapping, thermal logging, motion-transfer, edge-deflection or durability measurements are available for this unit. We publish no lab scores until they are.

Editorial transparency: Ben Trapskin owns Yawnder, a mattress retailer, and Sleep Sage may earn commissions from qualifying purchases. Retail and affiliate relationships do not substitute for independent measurement evidence. We identify which observations are firsthand and which claims come from manufacturer sources. Read our full editorial policy and detailed testing methodology.

Owner Reviews

Real opinions from Serta iSeries NXG 4500 Ultra Plush Foam owners. 0 reviews

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